Fiona has such a lovely, friendly, caring personality, we got on from the initial phone call and she was fully prepared when we had our meeting, taking notes and playing with our Puppy. Our three month old Puppy Ella took to her from the start and I know it was reciprocated with Fiona. We very much look forward to having Fiona look after Ella again soon she is just what we wanted.

VIPs has been operating in our neighbourhood for a number of years. Having been recommended to countless numbers of clients, never have I heard a bad word against them. The staff are ever-professional (having been recruited even from our own flock!), the services they offer are all encompassing and they really have an ‘animal sense’ about them; meaning pets are at home under their care.

Kydd and Kydd Veterinary Health Centre has had a long association with VIPs who are a reliable and responsible organisation. We are happy to recommend their services to our clients as we feel confident that they will take the best care of the pets in their charge.

Bea was absolutely fantastic, a wonderful lady, and our dogs took to her straight away. She took very great care of our dogs, and also of me as I was going for a medical procedure and was home alone, she ensured I was on before leaving. We would be delighted to have Bea take care of our dogs again. Many thanks, as we edge close to our 10 years with VIP, I want to thank you for your continued great service.

I feel very blessed to have found Vanessa to look after Boo and Lyla when I was away. I came home to two cats who were very pleased to see me, but not at all distressed. In fact were so unbothered by my absence that there was no additional clingy-ness, no night-time shouting (well, no more than usual), and no colds – all of which have happened when I used a different sitting company and been away in the past. Boo and Lyla are Bengals, with high separation issues, and so this was a real win. They were both marginally plumper, relaxed, more playful with each other, and had clearly been very loved and cared for when I was away. Thank you again!

Justine is fab! I feel completely safe & totally confident with Justine & VIP looking after my cat! As ever, thank you!

Christina is a delight and Hector always looks so happy – we are so happy with the arrangement. Thank you

As usual, Valerie and Michael were wonderful. Molly is very well cared for and loved. All brilliant.

Kieran is extremely professional and cares about making sure my cat is happy and safe. I have had Kieran take care of my cat several times, and now I trust him to the extent that I am willing to plan my travel around his availability!

This was our first time using a pet sitter and naturally I was anxious. However, Janey completely put my mind at rest, the cats warmed to her quickly and kept to their normal routine under her care. I cannot recommend Janey highly enough – both our cats and home were perfectly looked after in our absence. Five Stars, Janey! Five Stars, Very Important Pets!